This policy explains how CCLobo, S.A. (Custódio de Castro Lobo & Filhos, S.A.) processes the personal data collected through this website, in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.
1. Data controller
CCLobo, S.A. — Rua Bernardino Jordão - Urgeses, 4810-498 Guimarães, Portugal.
Phone: +351 253 520 410 · Email: geral@cclobo.pt
2. What data we collect and why
- Contact form: name, email, phone, subject, message and, if you send one, the attached file. We use this data to answer your request.
- Customer registration: name, contact details, company data, address, username and password. We use this data to create and manage your account and to give access to information reserved for customers.
- Job offers and applications: the details and CV you send us, so that we can assess your application.
- Technical data: IP address, browser type and pages visited, kept in the server logs to ensure security and the proper functioning of the website.
We only ask for the data needed for each purpose. Processing is based on pre-contractual steps or the performance of a contract, on your consent (for example, when you send an application) and on our legitimate interest in keeping the website secure.
3. Who we share data with
We do not sell your data. It may be processed by service providers acting on our behalf (for example, website hosting and email), who are bound to protect the information. The «Localization» page shows a Google map, which may collect technical data from your browser.
4. How long we keep data
We keep data only for as long as necessary for the purposes above and to comply with legal obligations. After that it is deleted or anonymised.
5. Your rights
At any time you may request access to, rectification or erasure of your data, restriction of or objection to processing, data portability, and withdraw any consent you have given. To do so, contact us at geral@cclobo.pt. You also have the right to lodge a complaint with the Portuguese data protection authority, the CNPD (www.cnpd.pt).
6. Security
We adopt appropriate technical and organisational measures to protect personal data against loss, unauthorised access or alteration. Customer-area passwords are stored in a protected form.
7. Changes to this policy
We may update this policy. The version in force is always the one published on this page.
Last updated: October 2026.